Who is responsible
UK CARGO SERVICES LIMITED, company number 07315706, is responsible for personal information described in this notice. The company is registered in England and Wales. For privacy questions, email info@ukcargoservice.co.uk or call 020 7729 5558.
Information you provide
The website does not operate a quotation or contact form. If you telephone or email, you decide what information to provide. A quotation enquiry will normally need your name, telephone number, collection area, destination, preferred service, number of items, approximate weight and dimensions, and a general description of the contents.
Do not send passwords, payment-card information, identity documents or unrelated sensitive information by ordinary email.
Website visits
Standard hosting and security logs may record an IP address, request time, requested URL, response status, referrer and browser information. These records are used to operate, secure and diagnose the website. The website does not use those records for advertising or behavioural profiling.
Why information is used
Information is used to respond to enquiries, consider an appropriate cargo option, prepare or discuss a quotation, operate and secure the website, maintain necessary business records and comply with legal obligations. The relevant legal basis depends on the circumstances and may include steps requested before a contract, legitimate interests or a legal obligation.
Sharing and international handling
Information may be shared where necessary with service providers involved in website hosting, communications, cargo assessment or a requested shipment, or where required by law. Shipment arrangements involving another country may require relevant information to be handled there. The specific operational arrangements should be confirmed before booking.
Retention
The website does not store quotation enquiries. Email and later business records should be retained only as long as reasonably needed for the enquiry, any booking, applicable legal or accounting obligations, security, or a dispute. Access should be limited to people who need the information for those purposes.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict personal information, object to some uses, or request portability. Contact UK Cargo Service first. You may also complain to the UK Information Commissioner’s Office.
Changes
This notice will be reviewed when the website, communications, analytics or business arrangements change.